Terms of Use

These Terms are a contract between you and us. They govern your use of every website and service listed in section 1, whether you are simply reading a public page or you hold a paid subscription. Please read section 4 in particular: it explains what this service is and — just as importantly — what it is not.

1. Who we are, and what these Terms cover

This service is operated by Seeders IKE ("Seeders"), a private company incorporated in Greece.

Registered office	49 Perikleous Street, 154 51 Neo Psychiko, Greece
Company registration (GEMI)	140912101000
VAT identification number	EL800787040
Contact	support@seeders.gr

In these Terms, "we", "us" and "our" mean Seeders IKE. "You" means the person using the service, and where you use it for an organisation, it also means that organisation.

These Terms apply to:

• euinstitutions.eu — our free public reference on the institutions, bodies and funding instruments of the European Union;
• id.euinstitutions.eu — the single sign-on service through which all accounts are created and all sign-ins happen;
• every vertical service we operate on this platform, including signal-app.thyreon.eu, and any other host we add later;

together, the "Service". The same Terms apply to all of them. Where a rule applies to only one part of the Service, we say so.

Some parts of the Service are open to anyone with no account at all. Others require you to register, and some require a paid subscription. Section 5 explains the difference.

2. Accepting these Terms

If you browse the public pages of euinstitutions.eu without an account, you accept these Terms by using the site.

If you register an account, you accept these Terms as part of registering. We show you the version you are accepting, and we record which version you accepted and when. You cannot create an account without accepting them, because they are the contract under which we give you the account.

Accepting these Terms is not the same as consenting to analytics or marketing. Those are separate, optional, and you can refuse them and still use the Service in full. Section 13 and our Privacy Policy explain how that works.

If you do not accept these Terms, do not use the Service.

3. Who may use the Service

You may use the Service if you are at least 16 years old and legally able to enter into a contract.

Free public access to euinstitutions.eu is open to everyone. Free accounts are open to anyone who meets the age requirement.

Paid subscriptions are sold to organisations, for business use. When you buy a subscription you tell us the organisation you are buying for, give us a valid VAT identification number where your country issues one, and confirm that you are buying in the course of that organisation's business and that you are authorised to commit it to these Terms. If you are not able to give that confirmation, you are treated as a consumer and section 18 applies to you instead.

4. What the Service is — and what it is not

This is worth reading carefully, because it defines what you are buying.

4.1 What we do

The Service aggregates information that has already been published by other people — principally by European Union institutions and bodies, by national company registers, and by other public sources — and makes it easier to find, connect and follow. Specifically, we provide:

• data discovery — finding relevant records across sources that do not talk to each other;
• data matching — working out that a name or identifier in one source refers to the same organisation as a name or identifier in another;
• data presentation — assembling those records into pages, profiles, maps, graphs, tables and reports;
• data monitoring and alerting — watching sources for changes and telling you when something you follow appears to have changed.

That is the whole of it. The value we offer is aggregation, connection and timeliness, not verification.

4.2 What we do not do — accuracy

We do not verify the information we aggregate, and we do not warrant that any of it is accurate, complete, current or fit for any purpose. This Service is a data aggregation service, not a data accuracy service.

We want to be specific about this rather than hide it in a disclaimer, because it affects how you should use the Service:

1. We reproduce what the source says. If a source is wrong, incomplete, out of date, inconsistent with another source, or has been corrected or withdrawn since we read it, the Service will generally be wrong in the same way. We are not the author of that information and we are not in a position to check it.
2. Sources are published on their own schedules and change without notice. A record may appear late, appear and then be amended, or never appear at all. Absence of a record in the Service is not evidence that the underlying event did not happen.
3. Matching is inference, and inference is sometimes wrong. Deciding that two differently spelled names in two registers are the same organisation is a judgement made by software. It produces false matches and missed matches. The same applies to classification, categorisation, capability inference, scoring, indicators and any other derived value.
4. Derived, inferred and estimated values are our opinion, not fact. Where the Service shows something we calculated rather than something a source published, it is an analytical estimate and should be treated as one.
5. Monitoring and alerts are best-effort. We do not guarantee that an alert will be sent, that it will be sent within any particular time, or that every relevant change will be detected. A missing alert is not confirmation that nothing changed. Alerts are a convenience, never a substitute for watching an official source you depend on.
6. Coverage is partial and changes. No source we use covers everything, some sources are available to us only in part, and we add and remove sources over time.

Where we can, we show you where a fact came from and when we last checked it, and we indicate where a value is derived rather than sourced. That machinery is there so you can form your own view of how much weight a given item bears. It is an aid to your judgement, not a warranty from us.

4.3 You must verify before you rely

You are responsible for verifying anything you intend to act on, against the official source. The Service is intended to help you find and monitor information, not to be the record you rely on.

The Service is not legal, financial, tax, investment, procurement or professional advice, and it is not a due-diligence, credit-reference, sanctions-screening, background-checking or compliance-verification service. Do not use it as one. In particular, do not treat the Service as your basis for deciding whether to bid for a contract, award a contract, enter into a transaction, extend credit, invest, employ someone, or meet any legal or regulatory obligation of your own, without independently verifying the underlying facts.

4.4 Our own corrections

None of this means we are indifferent to errors. If you spot something wrong, tell us at support@seeders.gr and we will look at it. Where the error is ours — a bad match, a mis-parsed record, a stale entry we should have refreshed — we will fix it. Where the error is in the source, we will generally reproduce the source's correction when the source makes it, and we may annotate the record in the meantime.

Separately, and regardless of anything in this section, if the information concerns you personally you have rights under data protection law to have it corrected or erased, and this section does not limit them. See the Privacy Policy for how to exercise them.

5. Levels of access

Level	Registration	What it is
Public visitor	None	The public pages of euinstitutions.eu — the institutional map, body pages, search, glossary and other pages we choose to publish openly. Free, no account, no obligation.
Registered (free)	Account required	A free account, adding features such as following bodies and topics, saved searches and alerts, and any additional data we make available to signed-in users.
Subscription plans	Account plus paid plan	Successive tiers of access to data, analysis, reports, exports and API access, as described on the applicable pricing page or order form.

We decide what sits at each level and we may change it. Section 9 explains how, and what happens if a change materially reduces what you have paid for.

6. Your account

You register once, at id.euinstitutions.eu, and that single account signs you in to every part of the Service you are entitled to use. If you sign in using a third-party account (for example Google or Microsoft), that provider tells us who you are; your relationship with that provider is governed by their terms, not ours.

You must give accurate registration details and keep them up to date. Keep your credentials confidential — you are responsible for everything done through your account. Tell us at support@seeders.gr as soon as you believe your account has been compromised.

Accounts are personal to one named individual. Do not share an account or its credentials, and do not let anyone else use it. Where a subscription is sold by seat, each person using the Service needs their own seat.

Where your account is created under an organisation's subscription, that organisation may administer it — including adding, suspending or removing your access.

7. What you may not do

You may not:

1. use the Service in breach of any law, or for any unlawful purpose;
2. use any personal data obtained through the Service for direct marketing, sales prospecting, recruitment outreach, canvassing or unsolicited contact of any kind. This is an absolute prohibition. It applies to individuals named in the Service, and it is also required by the licences on the public data we aggregate;
3. build, extract or compile a contact list, a mailing list or a personal profile of any individual from the Service;
4. extract or re-use a substantial part of our database, whether measured by quantity or by quality, or repeatedly extract insubstantial parts in a way that conflicts with our normal exploitation of it. Section 8 explains what you may do with the output you are entitled to;
5. scrape, crawl, harvest or systematically download any part of the Service, or use any automated means to access it, except through an API we have given you access to and within the limits that apply to it;
6. circumvent, or attempt to circumvent, any access control, plan restriction, rate limit, authentication requirement or technical protection;
7. resell, sublicense, redistribute, publish or otherwise make the Service or its content available to anyone outside your organisation, or use it to provide a service to a third party, unless we have agreed in writing;
8. use the Service, or anything obtained from it, to train, fine-tune, evaluate or ground a machine-learning model, other than for your own internal analysis and not for any model or product made available outside your organisation, unless we have agreed in writing;
9. probe, scan, test the vulnerability of, or interfere with the Service or its infrastructure, or take any action that imposes an unreasonable load on it;
10. misrepresent your identity or affiliation, or use another person's account;
11. remove, obscure or alter any attribution, source citation, provenance indicator, confidence indicator or notice of rights that we display.

If you believe you have found a security vulnerability, please report it to support@seeders.gr rather than exploring it. We will not pursue anyone who reports a genuine vulnerability responsibly and does not access, alter or retain other people's data.

8. Intellectual property

8.1 Ours

The Service — its software, design, structure, text, taxonomies, classifications, glossaries, scores, indicators, reports and other materials we create — belongs to us or our licensors.

The database itself is separately protected. We invest substantially in obtaining, verifying the provenance of, and presenting the contents of our database, and we assert the sui generis database right under Directive 96/9/EC and its implementing law, in addition to copyright. The individual public records may be free to obtain from their sources; the assembled, matched and structured database is not.

We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service, and the outputs you are entitled to receive under your access level, for your own internal business purposes, for as long as these Terms apply to you.

8.2 What you may do with what you get

You may use, quote and share reasonable extracts — a page, a chart, a figure, an extract from a report — in your own internal work and in documents you produce for your own clients or stakeholders, provided you attribute the Service and do not present the extract as something you compiled. You may not use that permission as a route to redistributing the database, or a substantial part of it, in the sense of section 7.4.

8.3 Source data and third-party rights

Most of the underlying information is published by third parties — European Union institutions and bodies, national registers, and others — under their own terms and licences. We attribute sources and, where the licence requires it, we reproduce its conditions alongside the data.

Those conditions flow through to you. Where a source licence restricts what may be done with its data, that restriction binds you too when you take the data from us, and it applies in addition to these Terms. The most important one, which we repeat because it is easy to overlook: several of the public sources we use prohibit the use of their data for direct marketing.

8.4 Yours

Anything you put into the Service — your saved searches, watchlists, tags, notes and settings — remains yours. You grant us the licence we need to host, process and display it in order to run the Service for you, and for no other purpose. We do not publish it, and your private tags and notes stay private to you.

8.5 Feedback

If you send us suggestions for improving the Service, we may use them freely and without obligation to you. We are not asking for your confidential information, so please do not send it to us as feedback.

9. Changes to the Service

We develop the Service continuously. We may add, change, restrict or withdraw features, sources, data and plan boundaries at any time, and we may stop offering the Service or any vertical altogether.

Where you have paid for a subscription and we make a change that materially reduces what you subscribed to, and that change is not required by law or forced on us by a change at a source we do not control, you may terminate the affected subscription by telling us within 30 days of the change, and we will refund the unused part of what you have paid, pro rata.

Where a source changes. Our sources are outside our control. They change their formats, their terms, their coverage and their availability, and they sometimes stop publishing. If a source becomes unavailable to us or its terms change so that we can no longer use it as before, we will tell you where the impact is material — but we are not liable for the change itself, and it does not by itself entitle you to a refund. Where the loss of a source materially reduces what you subscribed to, the paragraph above applies.

Beta and preview features. We may label a feature as beta, preview, experimental or similar. Those are provided as-is, may change or disappear without notice, and are excluded from any service commitment we have given you.

10. Subscriptions, fees and payment

Order of precedence. Where you subscribe under a signed order form or written agreement with us, that document governs the commercial terms — price, term, seats, scope and any service levels — and these Terms govern everything else. If the two conflict on a commercial term, the order form wins. Otherwise, these Terms apply.

Prices, billing periods, seat counts and what each plan includes are those set out on the applicable pricing page or order form at the time you subscribe. Unless stated otherwise, fees are exclusive of VAT and any other applicable taxes, which we add at the rate in force. Where the reverse-charge mechanism applies to a supply within the EU, we invoice accordingly against the VAT number you have given us; you are responsible for the accuracy of that number.

Payment is by the methods offered at checkout. Card payments are processed by our payment provider; we do not receive or store your full card details.

Renewal. Subscriptions renew automatically for successive periods of the same length unless you cancel before the end of the current period. We will tell you before an annual subscription renews. You can cancel at any time, effective at the end of the period you have paid for.

Price changes take effect at renewal, never mid-period, and we will give you at least 30 days' notice before a renewal at a changed price. If you do not accept the new price, cancel before the renewal date.

No refunds for part-used periods, except where these Terms say otherwise (section 9), where we terminate without cause (section 11), or where the law requires it (section 18).

Late payment. If you do not pay on time we may suspend access after giving you notice and a reasonable opportunity to pay, and we may charge statutory interest on overdue amounts.

11. Suspension and termination

You may stop using the Service at any time, and may delete your account through the account settings or by asking us at support@seeders.gr. Deleting your account ends any free access immediately; for a paid subscription, cancellation takes effect at the end of the period you have paid for unless we agree otherwise.

We may suspend or terminate your access:

• immediately, if you breach section 7 (what you may not do), breach section 8, or fail to pay after notice;
• immediately, where we must in order to comply with the law or to protect the Service, its users or a third party;
• otherwise, on 30 days' notice — in which case we refund the unused part of any subscription you have paid for, pro rata.

Where we suspend rather than terminate, and the cause is capable of being put right, we will tell you what it is and give you a reasonable chance to put it right, unless telling you would itself cause harm.

On termination, your licence under section 8.1 ends and you must stop using the Service. Sections 4, 7, 8, 12, 13, 14, 15, 19 and 20 survive.

Your data after termination. You may export your own content (saved searches, watchlists, tags) at any time while your account is active. After termination we keep it for 30 days so that an accidental or disputed closure can be reversed, and then delete it. Our retention of personal data is governed by the Privacy Policy.

12. Availability

We aim to keep the Service available and to keep our sources flowing, but we do not promise uninterrupted or error-free operation unless we have given you a written service level commitment in an order form.

We may take the Service down for maintenance, and we will give notice of planned maintenance where we reasonably can. We are not responsible for interruptions caused by anything outside our reasonable control, including your own network, your device, an intermediate network, a third-party provider, or a source that stops responding.

13. Personal data

How we handle personal data is set out in our Privacy Policy, which forms part of your agreement with us, and in our Cookie Policy.

Two points belong here because they are contractual, not merely informational:

1. Consenting to optional analytics or to marketing is never a condition of using the Service. You must accept these Terms to hold an account, because they are the contract for the account. You do not have to accept optional cookies or marketing, and if you refuse them you keep the same access to the Service. You can change your mind, in either direction, at any time.
2. Where you upload or enter personal data about other people into the Service — for example in a note or a list you build — you are responsible for having a lawful basis to do so, and you must not use the Service to hold personal data in breach of data protection law.

14. Disclaimer of warranties

To the fullest extent permitted by law, and subject to section 18, the Service and everything in it are provided "as is" and "as available", and we exclude all warranties, conditions and representations that are not expressly set out in these Terms, whether implied by statute, common law or otherwise — including any implied warranty of satisfactory quality, fitness for a particular purpose, or non-infringement.

We specifically give no warranty that the information in the Service is accurate, complete, current, consistent between sources, or free from error; that any match, classification, score, indicator or derived value is correct; that any monitoring will detect a given change or that any alert will be delivered or delivered in time; or that the Service will meet your requirements.

15. Limitation of liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for anything else that cannot lawfully be limited or excluded. Section 18 applies if you are a consumer.

Subject to that:

1. We are not liable for any loss arising from the accuracy, completeness or currency of the information in the Service, or from your reliance on it. This is the allocation of risk these Terms are built on and it is reflected in the price: we aggregate published information and you verify what you act on (section 4).
2. We are not liable for indirect or consequential loss, or for loss of profit, revenue, business, contracts, anticipated savings, opportunity, goodwill or reputation, or for the cost of a tender, bid or transaction that was won, lost, made or not made, in each case however arising.
3. We are not liable for loss or corruption of your data to the extent it results from anything outside our reasonable control, or where you could reasonably have kept your own copy.
4. Our total aggregate liability to you for all claims arising in any 12-month period, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the total fees you paid us for the Service in the 12 months immediately before the event giving rise to the claim.
5. Where you use the Service free of charge, and you have paid us nothing in that period, our total aggregate liability to you is limited to one hundred euro (EUR 100).

Each of these limits applies separately, and they are not cumulative with each other beyond the cap in 4.

16. Your responsibility to us

If you use the Service in breach of section 7 or section 8, you will compensate us for the losses, costs and reasonable legal fees we incur as a result of a third-party claim brought against us because of it. We will tell you promptly about any such claim, let you take part in defending it, and not settle it without your agreement, which you will not unreasonably withhold. This section does not apply if you are a consumer.

17. Changes to these Terms

We may change these Terms. When we do, we change the version number and the date at the top, and we keep the previous versions available.

• Minor changes — corrections, clarifications, new features that do not reduce your rights — take effect when we publish them.
• Material changes take effect 30 days after we tell you, by email to registered users and by a notice on the Service. If you hold a paid subscription and you do not accept a material change, you may terminate before it takes effect and we will refund the unused part of what you have paid, pro rata.
• Where a change is required by law it takes effect as required by that law.

Continuing to use the Service after a change takes effect means you accept the changed Terms. For public visitors with no account, the version published on the site at the time you use it is the version that applies.

18. If you are a consumer

You are a consumer if you are using the Service for purposes outside your trade, business, craft or profession. Anyone may use the free parts of the Service as a consumer; paid subscriptions are sold for business use (section 3), but if you nonetheless contract with us as a consumer, this section applies and overrides anything else in these Terms that conflicts with it.

• Your statutory rights are unaffected. Nothing in these Terms excludes or limits any right you have under mandatory consumer law that cannot be excluded, including your rights in respect of digital content and digital services that are not as described or not of satisfactory quality.
• Our liability to you is not limited or excluded except to the extent the law allows, and we are liable for loss that is a foreseeable result of our breach.
• Right of withdrawal. If you buy a paid subscription as a consumer, you may withdraw within 14 days of entering into the contract, without giving a reason. To withdraw, tell us at support@seeders.gr. If you asked us to start providing the service during that period and expressly acknowledged that you would lose the right of withdrawal once it was fully performed, you lose the right when performance is complete; if you withdraw while it is partly performed, you pay for the part you received.
• Governing law and courts. Section 19 applies, but it does not deprive you of the protection of the mandatory law of the country where you live, and you may bring proceedings in the courts of that country.
• Disputes. You may use the European Commission's online dispute resolution platform, and you may complain to the Greek Consumer Ombudsman (Synigoros tou Katanaloti, synigoroskatanaloti.gr).

19. Governing law and jurisdiction

These Terms, and any dispute arising out of them or the Service (including non-contractual disputes), are governed by the law of Greece.

The courts of Athens, Greece have exclusive jurisdiction, except that if you are a consumer, section 18 applies.

20. General

Entire agreement. These Terms, together with the Privacy Policy, the Cookie Policy and any order form, are the whole agreement between us about the Service and replace anything said or written before. Nothing in this section limits liability for fraud.

Precedence. If they conflict: a signed order form or written agreement first (on commercial terms), then these Terms, then the Privacy and Cookie Policies (which prevail on how personal data is handled), then anything on the website.

Severability. If any provision is held to be unenforceable, the rest continues to apply and the provision is applied to the greatest extent permitted.

No waiver. If we do not enforce a right, we do not lose it.

Assignment. You may not assign or transfer your rights under these Terms without our written consent. We may assign them to a group company or in connection with a merger, reorganisation or sale of the business, provided your rights are not reduced; we will tell you if we do.

No partnership. Nothing here creates a partnership, joint venture, agency or employment relationship between us.

Third parties. Nobody other than you and us has any right to enforce these Terms.

Force majeure. Neither of us is liable for failing to perform because of something outside our reasonable control, for as long as that continues.

Notices. We give you notice by email to the address on your account, or by a notice on the Service. You give us notice at support@seeders.gr.

Language. These Terms are published in English. Where we publish a translation and the versions differ, the English version prevails, except that if you are a consumer you may rely on the version in your own language.

21. Contact

Seeders IKE 49 Perikleous Street, 154 51 Neo Psychiko, Greece support@seeders.gr